Privacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information.
Last updated: January 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, book appointments, order medicines, or contact us for support. This includes:
- Personal information (name, email, phone number, address)
- Health information (medical history, prescriptions, lab reports)
- Payment information (processed securely through encrypted channels)
- Usage data (how you interact with our platform)
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and fulfill your orders and appointments
- Communicate with you about your account and services
- Provide customer support and respond to your inquiries
- Improve our platform and develop new features
- Ensure the security and integrity of our services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With healthcare providers to facilitate your care
- With partner pharmacies and labs to fulfill your orders
- With payment processors to handle transactions securely
- When required by law or to protect our rights
Data Security
We implement appropriate security measures to protect your personal information:
- End-to-end encryption for all sensitive data
- Regular security audits and vulnerability assessments
- Secure data centers with 24/7 monitoring
- Access controls and authentication protocols
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Delete your account and associated data
- Opt-out of marketing communications
- Request a copy of your data in a portable format
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@mediquick.com or call +91 98765 43210.